Don has successfully delivered a number of training schedules for my business area over the last 5 years. After each session, I received numerous messages from my staff complementing Don for his clear and friendly approach to each training session. His ability to capture his audience from day one and encourage involvement from everyone in each group is second to none! He understands what makes people tick and has the knack of identifying those who don’t feel comfortable in a training environment, helping them to relax and more importantly contribute to the process.
